self-service kiosk
A self-service kiosk is a standalone machine that allows users to perform tasks independently, without the need for human assistance. These kiosks are commonly found in places like airports, restaurants, and retail stores, where they enable customers to check in, place orders, or make payments quickly and efficiently.
Typically equipped with a touchscreen interface, self-service kiosks are designed to be user-friendly. They often provide step-by-step instructions, making it easy for people of all ages to navigate. By streamlining processes, these kiosks help reduce wait times and improve overall customer experience in busy environments.