Rude customer service occurs when employees interact with customers in a disrespectful or dismissive manner. This can include behaviors such as speaking in a harsh tone, interrupting customers, or showing a lack of interest in their concerns. Such actions can lead to a negative experience for the customer and may damage the reputation of the business. Customers expect to be treated with courtesy and respect when seeking assistance. When they encounter rude service, it can result in frustration and dissatisfaction. Businesses that prioritize good customer service often train their staff to handle inquiries politely and professionally, fostering a positive environment for both customers and employees.