Ride-hailing is a transportation service that allows passengers to request a ride using a smartphone app. Users can enter their location and destination, and the app connects them with nearby drivers. This service provides a convenient alternative to traditional taxis, often offering features like fare estimates and driver ratings. The process typically involves downloading an app from companies like Uber or Lyft. After requesting a ride, the app shows the driver's details and estimated arrival time. Payment is usually handled through the app, making the experience seamless and cashless for both drivers and passengers.