Quality refers to the inherent characteristics or attributes of a product, service, or process that determine its ability to meet specified requirements or expectations. It encompasses various factors such as durability, reliability, and performance, which contribute to the overall satisfaction of users. High-quality items often lead to better customer experiences and can enhance brand reputation. In manufacturing, quality control processes are implemented to ensure that products meet established standards. Techniques like Six Sigma and Total Quality Management help organizations identify defects and improve processes. Ultimately, maintaining quality is essential for long-term success and competitiveness in any industry.