A predictive dialer is an automated telephone system that dials multiple phone numbers simultaneously. It uses algorithms to predict when an agent will be available to take a call, connecting them only to answered calls. This increases efficiency by minimizing the time agents spend waiting for calls to connect. These systems are commonly used in call centers to enhance productivity. By automatically managing call connections, predictive dialers help agents focus on conversations rather than dialing numbers. This technology is particularly beneficial for sales and customer service teams, allowing them to reach more clients in less time.