Patient services refer to the various support and care options provided to individuals seeking medical attention. These services can include scheduling appointments, managing medical records, and offering assistance with insurance claims. The goal is to ensure that patients receive timely and efficient care throughout their healthcare journey. Additionally, patient services often encompass educational resources, such as information about treatment options and health management. Staff members, including nurses and patient advocates, play a crucial role in guiding patients through their experiences, helping them understand their rights and responsibilities while promoting overall well-being.