Patient satisfaction refers to the degree to which patients feel their healthcare needs and expectations are met during their medical care. It encompasses various aspects, including the quality of communication with healthcare providers, the comfort of the facilities, and the effectiveness of treatments received. High patient satisfaction is often linked to better health outcomes and increased patient loyalty.
Measuring patient satisfaction typically involves surveys and feedback forms that assess different elements of the healthcare experience. Factors such as wait times, staff responsiveness, and the clarity of information provided by doctors and nurses play a significant role in shaping a patient's overall perception of their care.