patient feedback
Patient feedback refers to the opinions and experiences shared by individuals regarding their healthcare services. This feedback can include comments about the quality of care, communication with healthcare providers, and overall satisfaction with the treatment received. It is an essential tool for improving healthcare services and ensuring that patients' needs are met.
Collecting patient feedback can be done through surveys, interviews, or suggestion boxes. Analyzing this information helps hospitals and clinics identify areas for improvement, enhance patient experiences, and maintain high standards of care. Ultimately, it fosters a more patient-centered approach in the healthcare system.