operational procedures
Operational procedures are the established methods and processes that organizations use to carry out their daily activities. These procedures ensure that tasks are performed consistently and efficiently, helping to maintain quality and safety standards. They can cover a wide range of activities, from manufacturing processes to customer service protocols.
By following operational procedures, employees understand their roles and responsibilities, which reduces errors and improves productivity. These procedures are often documented in manuals or guidelines, making it easier for new staff to learn and for existing employees to stay aligned with the organization's goals and objectives.