Ground services refer to the various support activities that take place at an airport to ensure smooth operations for flights. These services include tasks like baggage handling, aircraft cleaning, fueling, and maintenance. Ground service teams work behind the scenes to prepare an aircraft for takeoff and ensure that passengers have a pleasant experience while boarding and disembarking.
In addition to handling luggage, ground services also involve customer support, such as check-in assistance and boarding procedures. Companies that provide these services often work closely with airlines like Delta or American Airlines to meet safety and efficiency standards, making air travel more enjoyable for everyone involved.