Computer-aided dispatch (CAD) is a technology used by emergency services to manage and coordinate responses to incidents. It helps dispatchers quickly send the right resources, such as police, fire, or medical teams, to the location of an emergency. CAD systems provide real-time information, allowing for efficient communication and tracking of units in the field. These systems often integrate with other tools, such as geographic information systems (GIS), to display maps and locations. This enhances situational awareness and helps dispatchers make informed decisions. Overall, CAD improves response times and ensures that help arrives as quickly as possible.