A citizen developer is a non-professional programmer who creates applications or software solutions using low-code or no-code platforms. These platforms allow individuals without extensive coding knowledge to build and customize applications to meet specific needs, often within their own organizations. This trend empowers employees to solve problems and improve processes without relying solely on IT departments. Citizen developers play a crucial role in digital transformation by enabling faster innovation and responsiveness to business challenges. They can streamline workflows, enhance productivity, and foster collaboration across teams. As a result, organizations benefit from increased agility and the ability to adapt to changing market demands.