Active listening is a communication technique that involves fully concentrating, understanding, and responding to what someone is saying. It requires the listener to engage with the speaker by maintaining eye contact, nodding, and providing verbal affirmations. This approach helps to ensure that the listener accurately interprets the speaker's message and feelings.
In active listening, the listener often paraphrases or summarizes what the speaker has said to confirm understanding. This technique fosters a supportive environment, encouraging open dialogue and building trust between individuals. It is commonly used in various settings, including counseling, negotiations, and team meetings.