A warranty claim is a request made by a customer to a manufacturer or retailer for repair or replacement of a product that has a defect or issue covered by a warranty. Warranties are promises that products will function as intended for a specific period. If a product fails during this time, the customer can file a claim to seek resolution. To initiate a warranty claim, the customer typically needs to provide proof of purchase and details about the problem. The manufacturer or retailer will then assess the claim to determine if it meets the warranty conditions. If approved, they will either repair the item or provide a replacement, depending on their policy.