Visitor Assistance refers to the support services provided to individuals who are exploring a specific location, such as a museum, park, or tourist attraction. This service aims to enhance the visitor experience by offering information about the site, guiding them to points of interest, and answering any questions they may have. Staff members are often available at information desks or kiosks to assist with maps, schedules, and recommendations.
In addition to providing information, Visitor Assistance may include services like accessibility support, lost and found, and emergency assistance. These services ensure that all visitors, including those with disabilities, can enjoy their experience comfortably and safely. Overall, Visitor Assistance plays a crucial role in making visits enjoyable and informative.