The trade-in process allows customers to exchange their used items, such as electronics or vehicles, for credit towards a new purchase. Customers typically bring their items to a store or dealership, where a representative assesses the condition and value of the item. Based on this evaluation, the customer receives an offer that can be applied to their next purchase. Once the customer agrees to the offer, they complete the necessary paperwork to finalize the trade-in. After the transaction, the used item is either resold or recycled, depending on its condition. This process helps customers save money while promoting sustainability.