Tony Hsieh was an American entrepreneur best known for his role as the CEO of Zappos, an online shoe and clothing retailer. He joined the company in 1999 and helped transform it into a major player in e-commerce, emphasizing customer service and company culture. Hsieh's innovative leadership style and focus on employee happiness contributed to Zappos' success and its eventual acquisition by Amazon in 2009. In addition to his work at Zappos, Hsieh was a proponent of urban development in Las Vegas, where he invested in revitalizing the downtown area. He believed in creating a vibrant community and supported various initiatives to foster creativity and entrepreneurship among local residents.