Text analysis is the process of examining and interpreting written content to extract meaningful information. It involves using various techniques to identify patterns, themes, and sentiments within the text. This can be applied to different types of content, such as social media posts, articles, or customer reviews, helping organizations understand public opinion and improve their strategies.
By employing tools like natural language processing (NLP) and machine learning, text analysis can automate the extraction of insights from large volumes of data. This technology is widely used in fields like marketing, customer service, and research, enabling businesses to make data-driven decisions and enhance their communication efforts.