Telephony solutions refer to systems and services that enable voice communication over distances. These can include traditional landline phones, mobile phones, and modern Voice over Internet Protocol (VoIP) services. Businesses often use telephony solutions to enhance communication with customers and improve internal collaboration. In addition to voice calls, telephony solutions may offer features like voicemail, call forwarding, and conference calling. Many companies integrate these systems with customer relationship management (CRM) software to streamline operations. Overall, telephony solutions play a crucial role in connecting people and facilitating effective communication in both personal and professional settings.