Service employees are individuals who work in various industries to provide assistance and support to customers. They can be found in sectors such as hospitality, retail, healthcare, and food service. Their primary role is to ensure customer satisfaction by addressing needs, answering questions, and resolving issues. These employees often interact directly with clients, making their communication skills essential. Examples of service employees include waitstaff in restaurants, cashiers in stores, and nurses in hospitals. Their work is crucial for maintaining a positive experience for customers and fostering loyalty to a brand or organization.