A Return Policy is a set of guidelines that a store or company establishes to inform customers about how they can return purchased items. This policy typically outlines the time frame within which returns are accepted, the condition items must be in, and whether refunds, exchanges, or store credit will be provided. Understanding the return policy helps customers make informed decisions when shopping. Most return policies also specify any exceptions, such as items that cannot be returned, like personalized products or opened electronics. Customers should always review the return policy before making a purchase to ensure they are aware of their rights and responsibilities regarding returns.