Relational capital refers to the value derived from the relationships and networks that an organization or individual has with others. This includes connections with customers, suppliers, partners, and even competitors. Strong relational capital can lead to increased trust, collaboration, and opportunities for growth, ultimately enhancing overall performance.
Building relational capital involves effective communication, mutual respect, and shared goals. Organizations often invest in relationship management strategies to strengthen these connections. By fostering positive interactions, they can create a supportive environment that encourages innovation and loyalty, benefiting all parties involved in the relationship.