Reference services are specialized assistance provided by libraries to help patrons find information and resources. These services can include answering questions, guiding users in research, and helping locate books, articles, or other materials. Reference librarians are trained professionals who use various tools and databases to assist users effectively.
In addition to in-person help, reference services may also be available online through chat, email, or phone. Many libraries offer online catalogs, databases, and research guides to support users in their quest for knowledge. Overall, reference services play a crucial role in promoting information literacy and access to resources.