A Public Safety Answering Point (PSAP) is a facility that receives emergency calls from the public, typically through the telephone number 911 in the United States. PSAPs are responsible for dispatching emergency services, such as police, fire departments, and ambulance services, to the location of the incident. When a call is made to a PSAP, trained operators assess the situation and gather essential information from the caller. They then relay this information to the appropriate emergency responders, ensuring a swift and coordinated response to emergencies, which is crucial for public safety.