A Product Return Policy outlines the rules and procedures for returning items purchased from a store or online retailer. It typically specifies the time frame within which returns are accepted, the condition items must be in, and whether a refund, exchange, or store credit will be issued. Customers should be aware of any exceptions to the policy, such as non-returnable items like personal care products or digital downloads. Understanding the return policy helps ensure a smooth return process and can enhance customer satisfaction.