Process maturity refers to the level of sophistication and efficiency in an organization's processes. It is often assessed using models like the Capability Maturity Model Integration (CMMI), which categorizes processes into different maturity levels. Higher maturity levels indicate more refined processes that are consistently followed, measured, and improved over time. Organizations with mature processes typically experience better performance, reduced risks, and increased customer satisfaction. By focusing on process maturity, companies can identify areas for improvement, streamline operations, and enhance overall productivity, ultimately leading to a more competitive position in the market.