Passenger experience refers to the overall journey and satisfaction of individuals traveling on various modes of transportation, such as airplanes, trains, or buses. It encompasses aspects like comfort, convenience, and service quality, which can significantly influence a traveler's perception of their trip. Key elements of passenger experience include seating arrangements, in-flight entertainment, customer service, and boarding processes. Enhancements in these areas aim to create a more enjoyable and efficient travel experience, ultimately leading to higher customer loyalty and positive feedback for transportation providers.