"Papers, Please" is a puzzle simulation game where players assume the role of an immigration officer in the fictional country of Arstotzka. Set in a dystopian world, the player must inspect documents, verify identities, and make decisions about who can enter the country. As the game progresses, players face moral dilemmas and must balance their duties with the needs of their family. The choices made can lead to various outcomes, affecting the storyline and the fate of characters, including refugees and criminals trying to cross the border.