A Multi-Server Queue is a system where multiple servers handle incoming tasks or customers simultaneously. This setup is commonly used in environments like call centers or restaurants, where several staff members can assist customers at the same time. The goal is to reduce wait times and improve service efficiency by distributing the workload among several servers. In a Multi-Server Queue, tasks arrive randomly and are directed to the next available server. This model can be analyzed using concepts from queueing theory, which helps in understanding performance metrics like average wait time and server utilization. By optimizing the number of servers, organizations can enhance customer satisfaction and operational efficiency.