Interactive kiosks are self-service terminals that allow users to access information or services through a touchscreen interface. They are commonly found in places like shopping malls, airports, and museums, providing functions such as ticket purchasing, wayfinding, and product information. These kiosks enhance user experience by offering quick and convenient access to services without the need for staff assistance.
These devices often incorporate features like QR codes, payment processing, and multilingual support to cater to diverse user needs. Interactive kiosks can also collect data on user interactions, helping businesses improve their services and understand customer preferences better.