Information and Referral (I&R) is a service designed to help individuals find the resources and support they need. It connects people with various services, such as healthcare, housing, and social services, by providing accurate information about available options. I&R services can be accessed through hotlines, websites, or in-person consultations, making it easier for individuals to navigate complex systems. These services are often provided by organizations like 211, which is a free, confidential service that helps people locate community resources. I&R plays a crucial role in enhancing access to essential services, ensuring that individuals receive the assistance they require in a timely manner.