Directory Assistance is a service that helps people find phone numbers and addresses for individuals or businesses. When someone calls a specific number, an operator or automated system provides the requested information, making it easier to connect with others. This service is often used when someone does not have access to the internet or a phone book. It can be especially helpful for locating local businesses, government offices, or even friends and family members. However, many people now rely on search engines and smartphones for this information instead.