Cross-functional teams are groups made up of members from different departments or areas of expertise within an organization. For example, a team might include people from marketing, sales, product development, and customer support. This diversity allows the team to tackle projects from various angles, leading to more innovative solutions and better decision-making.
These teams are often formed to work on specific projects or goals, such as launching a new product or improving a service. By collaborating, team members can share their unique skills and perspectives, which helps to break down silos and fosters a culture of teamwork and communication within the organization.