Claims adjusters are professionals who evaluate insurance claims to determine the extent of the insurance company's liability. They investigate the details of a claim, which may involve inspecting property damage, interviewing witnesses, and reviewing police reports. Their goal is to ensure that claims are handled fairly and in accordance with the terms of the insurance policy. Once the investigation is complete, claims adjusters prepare reports and recommend settlements to the insurance company. They play a crucial role in the insurance process, helping both policyholders and insurers reach a resolution. Their work is essential in maintaining trust in the insurance industry.