Citizen Assistance refers to the support and services provided by government agencies and organizations to help individuals navigate various public services. This can include help with applying for benefits, understanding legal rights, and accessing healthcare or education resources. The goal is to ensure that citizens can effectively utilize the services available to them. Programs for Citizen Assistance often involve trained staff who can offer guidance and answer questions. These services may be available in person, over the phone, or online, making it easier for people to get the help they need. Examples include social services, community outreach programs, and legal aid organizations.