CMX, or Community Management Experience, refers to the practice of building and nurturing online communities. It involves engaging with members, facilitating discussions, and creating a sense of belonging among participants. CMX is essential for brands and organizations that want to foster loyalty and connection with their audience.
The CMX community itself is a network of professionals who share best practices and resources related to community management. It offers events, workshops, and online forums for community managers to learn from each other. This collaborative environment helps enhance skills and strategies for effective community engagement, benefiting both individuals and organizations.