Business Process Reengineering (BPR) is a strategic approach aimed at improving the efficiency and effectiveness of an organization's processes. It involves the radical redesign of business processes to achieve significant improvements in critical performance measures such as cost, quality, service, and speed. By rethinking how work is done, organizations can eliminate unnecessary steps and streamline operations.
The concept of BPR gained prominence in the 1990s, driven by the need for companies to adapt to changing market conditions and technological advancements. Successful BPR initiatives often require a cultural shift within the organization, as employees must embrace new ways of working and collaborate more effectively to achieve the desired outcomes.