A Business Phone System is a communication solution designed to manage phone calls within a business environment. It typically includes features such as call forwarding, voicemail, and conference calling, allowing employees to communicate effectively with clients and colleagues. These systems can be traditional landlines or modern Voice over Internet Protocol (VoIP) services, which use the internet for calls. Implementing a business phone system can enhance productivity and improve customer service. Many systems also offer integration with other tools, such as customer relationship management (CRM) software, enabling businesses to streamline their operations and maintain better communication records.