Bot services are automated programs designed to perform specific tasks online. They can interact with users through messaging platforms, websites, or applications, providing information, answering questions, or assisting with various functions. Common examples include customer support bots, which help answer inquiries, and virtual assistants like Siri or Alexa, which can perform tasks based on voice commands. These services use artificial intelligence and natural language processing to understand and respond to user requests. By automating routine tasks, bot services can improve efficiency and enhance user experience, allowing businesses to focus on more complex issues while providing quick assistance to customers.