A bellman is a hotel staff member responsible for assisting guests with their luggage and providing information about the hotel and its services. They often greet guests upon arrival, help them check in, and escort them to their rooms. Bellmen play a crucial role in enhancing the overall guest experience by offering a friendly and welcoming presence. In addition to handling luggage, bellmen may also provide recommendations for local attractions, restaurants, and transportation options. Their role is essential in ensuring that guests feel comfortable and well-informed during their stay, contributing to the hospitality of the hotel industry.