"시청 직원" refers to the employees who work at a local government office known as the 시청 (City Hall) in South Korea. Their primary responsibilities include managing public services, handling administrative tasks, and assisting residents with various inquiries. They play a crucial role in ensuring that local government operations run smoothly. These employees may work in different departments, such as 행정, 복지, or 교통, each focusing on specific areas of community needs. They help implement policies, provide information about local regulations, and support community development initiatives, making them essential to local governance and public service.